Privacy Policy

---

PRIVACY POLICY & SMS MESSAGING TERMS

Effective Date: September 9, 2026

Precision Visibility LLC (“Precision Visibility,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit precisionvisibility.com, communicate with us, request a quote, place an order, use our services, or opt in to receive SMS text messages from Precision Visibility.

1. Information We Collect

Depending on how you interact with Precision Visibility, we may collect:

Contact Information
Your name, business name, email address, telephone number, billing or shipping address, and other information you voluntarily provide.

Order and Transaction Information
Information relating to quotes, orders, artwork, products, shipping, billing, payment, and customer-service requests.

SMS Information
If you opt in to receive text messages, we may collect your mobile telephone number, your consent to receive SMS messages, the date or method of your opt-in, your messaging preferences, and records of SMS communications with us.

Website and Device Information
We may collect information such as browser type, device information, IP address, website activity, and similar technical information used for website functionality, analytics, security, and improvement.

Information You Provide During Communications
We may collect information you provide when communicating with us by telephone, email, text message, website form, or other means.

2. How We Collect Information

We may collect information:

• Directly from you when you contact us, request information, request a quote, submit artwork, place an order, create an account, complete a form, communicate with our staff, or opt in to messaging.
• Through our website and related technology.
• Through legitimate business interactions involving customers and prospective customers.
• Through third-party service providers that assist us in operating our website or business, where permitted by law.

Precision Visibility does not automatically enroll cold-call prospects into an SMS marketing list merely because we possess their telephone number.

SMS messages are sent only after the recipient has affirmatively consented to receive text communications from Precision Visibility. Consent may be obtained through an affirmative opt-in process, including a website or electronic form, an initiated text-message exchange, or another consent method permitted under applicable law and carrier requirements.

3. How We Use Your Information

We may use personal information to:

• Respond to inquiries and provide customer support.
• Prepare and deliver quotes.
• Process and fulfill orders.
• Communicate regarding artwork, approvals, production, scheduling, shipping, delivery, or pickup.
• Provide information about products and services.
• Communicate with customers and prospects who have opted in to receive communications.
• Send promotional or marketing communications when appropriate consent has been obtained.
• Operate, maintain, secure, and improve our website and business.
• Detect or prevent fraud, misuse, or security incidents.
• Maintain business and transaction records.
• Comply with applicable legal obligations.
• Protect the rights, property, and security of Precision Visibility, our customers, and others.

4. How We Share Information

We do not sell your personal information.

We may disclose information to service providers that perform legitimate business functions for us, including payment processing, website hosting, technology services, shipping and delivery, communications, accounting, and similar operational services.

We may also disclose information when reasonably necessary:

• To comply with applicable law, legal process, court order, or governmental request.
• To investigate fraud, abuse, security issues, or violations of our rights.
• To establish, exercise, or defend legal claims.
• In connection with a merger, financing, acquisition, restructuring, sale of assets, or similar business transaction.

5. SMS Data-Sharing Disclosure

Customer personal information is not shared with third parties or affiliates for their marketing or promotional purposes.

Mobile phone numbers, mobile opt-in information, and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes.

Mobile opt-in information and SMS consent are not sold, rented, or transferred to third parties for their own use. Any information-sharing provisions elsewhere in this Privacy Policy exclude mobile opt-in information and SMS consent.

Information may be processed by service providers strictly as necessary to provide services on our behalf, operate our communications systems, comply with law, or protect our legal rights. Such service providers are not authorized to use customer information for their own independent marketing purposes.

6. Precision Visibility SMS Messaging Program

Precision Visibility uses SMS for both informational communications and marketing communications with customers and prospects who have opted in to receive text messages.

Informational messages may include:

• Requested quotes and pricing information.
• Artwork questions or approvals.
• Order and production updates.
• Shipping, delivery, or pickup coordination.
• Scheduling.
• Customer-service communications.
• Responses to questions or requests.

Marketing messages may include:

• Sales follow-up requested or authorized by the recipient.
• Product recommendations.
• Information about embroidery, branded apparel, promotional products, and related services.
• Pricing opportunities.
• Promotions, special offers, or other information about Precision Visibility products and services.

7. SMS Consent

By affirmatively opting in to receive SMS messages from Precision Visibility, you authorize Precision Visibility to send text messages to the mobile number you provided for the purposes described above.

Consent to receive marketing text messages is not a condition of purchasing goods or services from Precision Visibility.

The frequency of messages will vary depending on your interaction with us, inquiries, quotes, orders, customer-service needs, and marketing preferences.

Message and data rates may apply depending on your wireless carrier and service plan.

Wireless carriers are not responsible for delayed or undelivered messages.

8. SMS Opt-Out

You may opt out of Precision Visibility SMS messages at any time by replying:

STOP

We will honor valid opt-out requests. After opting out, you may receive one final text message confirming that your request has been processed.

You may also communicate an opt-out request to Precision Visibility through other reasonable means.

After you have opted out, we will not send additional SMS marketing messages unless you subsequently provide a new opt-in.

9. SMS Help and Customer Support

For assistance with our SMS messaging program, reply:

HELP

You may also contact Precision Visibility at:

Phone: 502-431-5111
Email: mockups@precisionvisibility.com
Website: precisionvisibility.com

10. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide website functionality, remember preferences, understand website usage, improve our services, maintain security, and analyze website performance.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

11. Payment Information

When you purchase products or services, payment information may be processed by third-party payment-processing providers.

Precision Visibility uses payment information as necessary to process transactions, manage orders, prevent fraud, and maintain appropriate financial records.

Third-party payment processors may maintain information in accordance with their own privacy and security practices.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

No website, electronic communication, or information-storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security of information transmitted electronically.

13. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy.
• Maintain customer, order, accounting, and business records.
• Document SMS consent and opt-out requests.
• Comply with legal or regulatory requirements.
• Resolve disputes.
• Protect or enforce our rights.

We may retain records of an SMS opt-out as necessary to ensure that the opt-out continues to be honored.

14. Your Choices and Rights

Depending on applicable law and your relationship with Precision Visibility, you may request that we:

• Provide information about personal information we maintain concerning you.
• Correct inaccurate personal information.
• Delete certain personal information.
• Stop sending promotional email communications.
• Stop sending SMS communications.

To make a privacy request, contact:

mockups@precisionvisibility.com

We may need to verify your identity before completing certain requests.

15. Third-Party Websites

Our website may contain links to websites, catalogs, platforms, or services operated by third parties.

Precision Visibility is not responsible for the privacy, security, or content practices of third-party websites or services. We encourage you to review their applicable policies before providing personal information.

16. Children’s Privacy

Precision Visibility’s website and services are intended for businesses and adults and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information was collected, we will take reasonable steps to delete it.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, messaging practices, technology, legal requirements, or other circumstances.

When we make changes, the revised policy will be published on this page and the Effective Date will be updated.

We encourage users to review this page periodically.

18. Contact Precision Visibility

Questions regarding this Privacy Policy, SMS messaging, or our privacy practices may be directed to:

Precision Visibility LLC
Website: precisionvisibility.com
Phone: 502-431-5111
Email: mockups@precisionvisibility.com