Frequently Asked Questions

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Yes—graphic design is included at no extra cost. We provide commercial-quality artwork and a full set of mockups before you purchase, showing size, scale, and color options. While many competitors charge $80–$150/hour, our complimentary design process makes ordering simple, clear, and frustration-free from the start.

We don’t have minimums. Licensed contractors qualify for free graphic design and wholesale pricing on all orders. Running a crew of 5+? Even better value.

Mix and match 35+ premium brands—shirts, hoodies, hats, safety vests, and more. Orders of $2,500+ unlock wholesale pricing, typically 15–30% below Custom Ink, ensuring high-quality, customized visibility gear at competitive bulk rates tailored to your business needs.

We’re versatile. Modality depends on job. Traditional screen printing with durable plastisol ink for example, allows us to control thickness and feel so prints aren’t heavy but still outlast the garment. For complex designs, we use advanced direct-to-garment (DTG) & direct-to-film (DTF) printing. Hats, polos, and jackets are finished with high-quality custom embroidery for a clean, professional look.

Turnaround times depend on the production method. Screen printing and DTG orders typically finish within 10–14 business days from final art approval. Embroidered items, including hats, polos, and jackets, usually ship within 14–21 business days. We prioritize quality and consistency while keeping your order on schedule. We can accommodate rush orders for an additional fee.